Inn-Flow is committed to protecting personal information and privacy. We consider privacy to be fundamental to our relationship with our clients, partners and their customers. We are committed to maintaining the confidentiality, integrity and security of all of the data collected on this site or otherwise collected by us.

This Privacy Policy generally applies to the Inn-Flow website and the related software platform and applications (collectively “Website”) and governs data collection and usage. By using the Website, you consent to our data practices described in this statement.  We may occasionally update this Privacy Policy.  We encourage you to periodically review the Inn-Flow Privacy Policy as your continued use of the Website will constitute your consent to the then-current Privacy Policy.

1.         Personal Information Collected

We collect personally identifiable information, such as your name, company, contact information and email address.  We also collect anonymous demographic information, which is not unique to you, such as your ZIP code, etc.  If a user of the Website chooses to provide us with personal information, that user consents to the transfer and storage of that information by us.

2.         Use of Personal Information by Inn-Flow

We collect and use your personal information to operate the Inn-Flow website and to deliver the products or services you have requested.   We also use your personally identifiable information to inform you of other products or services available from Inn-Flow.  We may also contact you via surveys to conduct research about your opinion of our current services or of potential new services that may be offered.

We may share your contact information with trusted partners to help us provide the services you requested, perform statistical analysis, send you email or postal mail, or provide customer support.  All such third parties are prohibited from using your personal information except to provide these services to Inn-Flow, and they are required to maintain the confidentiality of your information.

We will not disclose your or your guests or customers’ personal information other than as described herein, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to laws or regulations; (b) protect and defend the rights or property of Inn-Flow; and (c) act to protect the personal safety of users of Inn-Flow.

3.         Non-Personally Identifiable Information Collected

We also collect non-personally identifiable information, such as your domain name, operating system, browser version and type, browser language, and Internet service provider. In addition, we collect a visitor’s IP address and information related thereto, such as city, state, and country.  This information is used by Inn-Flow for the operation of the Website and related services, to maintain quality of the Website and services, and to provide general statistics regarding use of  the Website. 

4.         Use of Customers’ Guest Personal Information

We do not contact your guests for marketing purposes or sell, rent or lease your private guest information to third parties unless requested to do so by you. We may share your guest information such as contact information, credit card numbers and other non-personally identifiable information with trusted partners to help us perform and deliver our services and the functions of the Inn-Flow website. For example, billing address and credit card number may be sent to a third party for payment processing. All such third parties are prohibited from using your guests’ personal information except to provide these services to Inn-Flow, and they are required to maintain the confidentiality of your information.

5.         Linked Sites

We may provide addresses or hyperlinks which lead you away from the Website.  Inn-Flow makes no representation that it has reviewed any such websites and is not responsible for the content of any such websites or the data or information they collect. Such addresses or hyperlinks are provided solely for your convenience and information. Accessing such websites or following such links is at your own risk. We encourage you to review the privacy statements of websites you choose to link to from the Website so that you can understand how those website’s collect information.

 6.        Cookies

 Cookies are blocks of text containing information provided by Website users that are placed in a file on a user’s hard drive by the Website. As is standard within the industry, cookies are used to identify a user the next time the user accesses the Website. The Website does not require users to accept cookies in order to enjoy certain aspects of the Website. Users can set their browsers to reject cookies, or to provide notification when their computer receives a cookie. Users should be aware that rejecting cookies from the Website will modify your interaction with the Website and may not allow you to use all portions of the Website.

7.         Security

We secure your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption

8.         Contact Information

For specific questions regarding Inn-Flow’s Privacy Policy, please contact: info@inn-flow.com.